Genesys Cloud - agent scripting tag
List of the Genesys Cloud release notes that include the agent scripting release notes tag.
August 11, 2025
Productivité des employés
- Panneaux multi contextuels
- Agent script enhancements
- Alert volume while on call setting available in main application
Gestion des comptes
- SSO integrations management via SAML Metadata files
- Updated Genesys branding on login pages
- OAuth Client secret now viewable only at creation or upon new secret request
Données, analyses et rapports
- Journey Management now displays estimated analysis completion time via in-app notifications
- Column reordering within column picker in Analytics Performance views
Libre-service et automatisation
- Transfer options for Architect voice and digital bot flows
Arrêts de prise en charge
- Deprecation: Mobile Messenger legacy Android and iOS code removal
- Deprecation: Pointillist
